Last Updated: September 2026
Prime Edge respects your privacy and is committed to handling personal information responsibly and transparently.
This Privacy Policy explains what information we may collect when you visit our website, contact us, submit an enquiry or engage Prime Edge for services, how that information may be used, and the choices available to you.
By using our website or providing information to Prime Edge, you acknowledge the practices described in this Privacy Policy.
1. About Prime Edge
Prime Edge provides event management, branding, promotional, production, catering, technology and related business services.
You can contact us at:
Prime Edge
Office No. 228, Hakeem Center, Abdullah Haroon Road, Saddar, Karachi, Pakistan
Email: info@primeedge.com
Phone: +92 332 6966444 / +92 307 2488898
2. Information We May Collect
We may collect information that you voluntarily provide when you contact us, request a quotation, submit a website form, communicate with our team or engage us for a project.
This may include:
- your name;
- email address;
- telephone number;
- company or organisation name;
- project or service requirements;
- event or campaign details;
- billing or commercial information;
- correspondence with Prime Edge;
- files, artwork, branding materials or documents you provide; and
- any other information you choose to submit.
We may also receive limited technical information when you use our website, such as your IP address, browser type, device information, pages visited and general website activity.
3. How We Use Your Information
Prime Edge may use personal information to:
respond to enquiries, prepare quotations and proposals, communicate about projects, provide requested services, manage client relationships, process administrative or commercial matters, improve our website and services, maintain business records, prevent misuse or security issues, and comply with applicable legal obligations.
We may also use contact information to follow up on an enquiry or existing business relationship where appropriate.
4. Contact Forms and Enquiries
When you submit information through a contact form, email, telephone call or other communication channel, we may use that information to respond to your enquiry and determine how Prime Edge can assist you.
Submitting an enquiry does not automatically create a contractual relationship between you and Prime Edge.
5. Project and Client Information
Where you engage Prime Edge for a project, we may process information necessary to plan, coordinate and deliver the agreed work.
Depending on the project, this may include contact details, venue information, schedules, branding files, artwork, supplier information, event requirements, technical specifications and other project-related materials.
Prime Edge may share relevant information with suppliers, venues, contractors or service providers where this is reasonably necessary to deliver the agreed project.
6. Cookies and Website Analytics
Our website may use cookies and similar technologies to support website functionality, understand website usage and improve the visitor experience.
More information about cookies is available in our Cookie Policy.
Where third-party analytics or marketing tools are used, those providers may process certain technical information according to their own privacy policies.
7. Third-Party Service Providers
Prime Edge may use trusted third-party service providers in connection with its business operations.
These may include website hosting providers, email services, IT providers, payment or banking services, analytics tools, event suppliers, venues, caterers, production partners, printers, logistics providers and other contractors.
We may share only the information reasonably necessary for those providers to perform their role.
Third parties may have their own privacy policies and data-handling practices.
8. Sharing of Personal Information
Prime Edge does not sell personal information to third parties.
We may disclose information where:
it is necessary to provide a requested service, a trusted supplier or contractor needs the information to fulfil a project, disclosure is required by law or a lawful authority, it is necessary to protect Prime Edge’s legal rights or security, or a business transaction such as a merger, restructuring or transfer of operations requires appropriate disclosure.
9. Marketing Communications
Where applicable, Prime Edge may use contact details to communicate about relevant services, projects or business opportunities.
You may ask us to stop sending marketing communications at any time by contacting us.
We will continue to send communications that are necessary for an active enquiry, project, transaction or business relationship.
10. Data Retention
Prime Edge will retain personal information only for as long as reasonably necessary for the purpose for which it was collected.
Retention periods may depend on the nature of the enquiry or project, contractual requirements, accounting needs, dispute resolution requirements and applicable legal obligations.
Information that is no longer required may be deleted, anonymised or securely archived where appropriate.
11. Data Security
We take reasonable organisational and technical measures to protect information against unauthorised access, misuse, loss, alteration or disclosure.
However, no website, email system, electronic storage method or internet transmission can be guaranteed to be completely secure.
You should avoid sending highly sensitive information through ordinary website forms or email unless necessary.
12. Your Rights and Choices
Depending on applicable law and the circumstances, you may request information about personal data Prime Edge holds about you, ask us to correct inaccurate information, request deletion of information that is no longer required, object to certain uses of your information or withdraw consent where processing is based on consent.
Some information may need to be retained where there is a legal, contractual or legitimate business requirement to do so.
Requests can be made using the contact details provided below.
13. External Websites
Our website may contain links to third-party websites, social platforms or external services.
Prime Edge is not responsible for the privacy practices, security or content of external websites.
We encourage users to review the privacy policies of third-party services before submitting personal information to them.
14. Children’s Privacy
The Prime Edge website and services are primarily intended for businesses and professional users.
We do not knowingly seek to collect personal information from children through the website.
If we become aware that information has been provided by a child without appropriate authorisation, we may take reasonable steps to remove it.
15. International Data Processing
Some technology, hosting, email or other service providers used by Prime Edge may process data outside Pakistan.
Where this occurs, information may be subject to the laws and data-protection requirements of the relevant jurisdiction.
Prime Edge will take reasonable steps to work with reputable service providers when personal information is processed on our behalf.
16. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our website, services, technology or legal requirements.
The latest version will be published on this page with the revised update date