Last Updated: September 2026
Welcome to Prime Edge. These Terms & Conditions govern your use of our website and the provision of services by Prime Edge.
By accessing our website, submitting an enquiry, requesting a quotation or engaging Prime Edge for any service, you agree to these Terms & Conditions.
1. About Prime Edge
Prime Edge provides a range of event management, branding, marketing, production, promotional, catering, technology and related business services.
Our registered business contact details are:
Prime Edge
Office No. 228, Hakeem Center, Abdullah Haroon Road, Saddar, Karachi, Pakistan
Email: info@primeedge.com
Phone: +92 332 6966444 / +92 307 2488898
2. Our Services
Prime Edge may provide services including, but not limited to:
- Corporate events, conferences, product launches and award ceremonies
- BTL activities, roadshows and brand activations
- Branding, signage, hoardings, billboards and promotional displays
- Printing and customized production
- Corporate gifts, mementos, awards and trophies
- Catering and hospitality services
- Event logistics and coordination
- IT hardware, networking, servers and technology solutions
- Fire safety products and related services
The exact scope of work for each project will be agreed separately through a quotation, proposal, purchase order, service agreement or other written confirmation.
3. Quotations and Proposals
Any quotation or proposal provided by Prime Edge is based on the information and requirements available at the time it is prepared.
Prices may change where:
- the project scope changes;
- additional services or materials are requested;
- quantities are increased;
- timelines are changed;
- venue or supplier costs change; or
- circumstances arise that were not reasonably known when the quotation was prepared.
No additional work will normally be undertaken without agreement between Prime Edge and the client.
4. Project Confirmation
A project will only be considered confirmed once the required quotation, proposal, purchase order, advance payment or other agreed confirmation has been received.
Prime Edge may reserve dates, suppliers, production capacity or resources only after project confirmation.
Availability cannot be guaranteed until confirmation has been completed.
5. Payments
Payment terms will be communicated in the relevant quotation, invoice or agreement.
Clients are responsible for making payments according to the agreed schedule.
Prime Edge may suspend production, procurement, delivery or event preparation where payments remain outstanding.
Any bank charges, taxes, duties or other applicable charges may be added where required.
6. Client Responsibilities
The client is responsible for providing accurate and timely information required to complete the project.
This may include:
- branding files and artwork;
- event schedules;
- venue information;
- approvals;
- guest or attendance information;
- technical requirements;
- product specifications; and
- other information reasonably required by Prime Edge.
Prime Edge will not be responsible for delays caused by incomplete, inaccurate or late information supplied by the client.
7. Artwork, Branding and Approvals
Where Prime Edge produces printed materials, signage, branding, promotional items or custom products, the client may be asked to approve artwork, specifications or samples before production.
Once approval has been provided, Prime Edge will not normally be responsible for errors that were visible in the approved artwork or specification.
Changes requested after approval may result in additional costs or delays.
8. Events and On-Site Services
For events, activations and on-ground projects, Prime Edge will make reasonable efforts to deliver the agreed services according to the approved plan.
However, event execution may be affected by circumstances outside our control, including:
- venue restrictions;
- weather conditions;
- government regulations;
- power failures;
- transportation delays;
- supplier failures;
- security restrictions; or
- other unexpected circumstances.
Where reasonably possible, Prime Edge will work with the client to identify an appropriate alternative solution.
9. Changes and Cancellations
Any request to change, postpone or cancel a confirmed project should be communicated to Prime Edge as early as possible.
The financial impact of a cancellation or postponement will depend on the stage of the project and any costs already incurred.
Non-refundable costs may include supplier deposits, venue charges, printing, fabrication, purchased materials, customized products, labour or other third-party commitments.
Any applicable cancellation or rescheduling terms will normally be stated in the relevant quotation or agreement.
10. Third-Party Suppliers
Prime Edge may work with venues, vendors, caterers, fabricators, printers, logistics providers, technicians and other third parties when delivering a project.
While we take reasonable care when selecting suppliers, some services may ultimately be provided by independent third parties.
Prime Edge will not be responsible for matters outside its reasonable control arising from the actions, delays or failures of third-party suppliers.
11. Customized Products
Customized, printed, engraved or made-to-order products are created specifically according to the client’s requirements.
Once production has started, such items may not be cancelled, returned or changed unless otherwise agreed.
Minor differences in colour, material, dimensions or finish may occur due to manufacturing and production processes.
12. Intellectual Property
Unless otherwise agreed in writing, all intellectual property owned by Prime Edge before a project begins remains the property of Prime Edge.
Clients remain responsible for ensuring that any logos, photographs, trademarks, artwork or other materials supplied to Prime Edge can legally be used for the project.
Prime Edge may retain ownership of concepts, designs or creative materials that have not been purchased, approved or fully paid for.
13. Portfolio and Project Photography
Prime Edge may photograph completed projects, installations, events or production work for internal records, portfolio use or marketing purposes unless the client has requested otherwise in writing.
Where confidentiality applies, such material will not be intentionally published contrary to an agreed confidentiality obligation.
14. Confidentiality
Prime Edge will take reasonable care to protect confidential business information provided by clients.
Clients are also expected to respect confidential information, pricing, proposals, concepts and commercial information provided by Prime Edge.
Confidential information may be disclosed where required by law or where necessary to deliver the agreed service through approved suppliers or partners.
15. Website Information
We aim to keep the information on our website accurate and up to date.
However, website content is provided for general information and may be changed without notice.
Images, project examples, descriptions and service information are illustrative and do not necessarily constitute a binding offer.
16. Website Availability
We do not guarantee that the Prime Edge website will always be available, uninterrupted or free from technical errors.
We may update, suspend or modify any part of the website without prior notice.
17. External Links
Our website may contain links to external websites or services operated by third parties.
Prime Edge is not responsible for the content, security, privacy practices or availability of external websites.
18. Limitation of Liability
Prime Edge will use reasonable care and professional judgement in delivering its services.
To the fullest extent permitted by applicable law, Prime Edge will not be liable for indirect, incidental or consequential losses arising from:
- circumstances outside our reasonable control;
- inaccurate information supplied by the client;
- third-party services;
- delays caused by venues or suppliers;
- changes requested after approval; or
- misuse of products or services supplied.
Nothing in these Terms & Conditions excludes any liability that cannot legally be excluded.
19. Force Majeure
Prime Edge will not be considered in breach of its obligations where performance is prevented or delayed by circumstances beyond reasonable control.
This may include natural disasters, extreme weather, fire, strikes, civil disturbance, government restrictions, epidemics, transportation disruption, utility failure or other similar events.
Where possible, we will work with the client to reschedule, modify or otherwise manage the affected project.
20. Privacy
Personal information submitted through our website or provided during a project will be handled in accordance with our Privacy Policy.
By contacting Prime Edge, you acknowledge that we may use your information to respond to enquiries, prepare quotations and provide requested services.
21. Changes to These Terms
Prime Edge may update these Terms & Conditions from time to time.
The latest version will be published on this website together with the updated revision date.
Continued use of the website or our services after changes are published constitutes acceptance of the revised terms.
22. Governing Law
These Terms & Conditions are intended to be governed by the applicable laws of Pakistan.
Any dispute arising from these Terms or services provided by Prime Edge should first be addressed between the parties in good faith. Where a dispute cannot be resolved, it may be referred to the appropriate courts having jurisdiction in Pakistan.
23. Contact Us
If you have any questions regarding these Terms & Conditions, please contact: